Welcome to Talemetry Customer Support

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Enter a quick one line summary of the issue you are reporting

To help us better understand your situation and provide a solution as quickly as possible, please include the following details:

  • What you were trying to do when you encountered the issue you are reporting.
  • The steps you took leading up to the issue you encountered.
  • The name or ID number of any records or files you were working with at the time.
  • The error code, message you received, or behavior you observed when you encountered the issue.
  • A screen shot showing the behavior you are seeing.
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Reporting your question or problem using our online form helps us provide a faster and more efficient response to your request. 
You may also contact us for support by reaching out to:

    Email: support@talemetry.com
    Phone: 1.877.463.7211 (Worldwide)
Support Hours:
    9am to 9pm Eastern Time, Monday to Friday

Please note that our Support team observes the holidays listed below. If you are submitting a ticket during a scheduled holiday, we will follow up and investigate the following business day.

  • Christmas Day
  • Boxing Day (Canada)
  • New Year’s Day
  • Good Friday
  • Thanksgiving Day (Canada) /Columbus Day (USA)