Please complete all fields marked with a red asterisk. Please enter the model, mode, color and date purchased for each pen you are sending for repair. Please enter a physical address and not a PO Box, we are unable to deliver your repaired pen(s) to a PO Box. When you have completed the form, please click 'Submit'. You will then be taken to our secure payment site, we accept payment by credit card only. You are required to enter your credit card information on the repair case online, but your card will not be charged until we receive the pen and access the damages. Once you have entered your card information, you will receive an email confirming your repair request. Please print a copy of the email you receive and send it together with your pen(s) to:
Coles of London
8510 McAlpine Park Drive, Suite 107
Charlotte, NC 28211
You will then receive emails updating you on the progress of your repairs.